Service Information

Important & Useful Information

Pick-Up & Drop-Off

We offer a point-to-point drop-off service. Students will board and alight from the bus at pre-designated points. This is usually at the main gate of the house or the guard house of the condominium.

Preschool and Preparatory children must be met by a parent/helper (as approved by the parent) or guardian at their drop-off point. As part of the School’s policy to ensure the safety for our young children, they will be returned to the School should there be no one at the designated point of collection.

Students/children are not allowed to alight at any other point, other than his/her home, or to travel on any other buses not assigned for the service signed up.

Bad Weather Conditions & Delays

In the event of rain, the drivers have been instructed to stop at the nearest sheltered area that is safe for boarding and alighting.

If the bus fails to arrive within 15 minutes of the scheduled pick-up time due to unforeseen circumstances such as storms, flash floods or road closures, reimbursement can be obtained from the Transport Office.

Travel Times

Johnson Transport and Trading Pte Ltd aims to deliver students to the designated drop-off within 45 - 60 mins of departure from AIS (certain areas will require slightly longer time).

At times, it may be necessary to re-evaluate bus transport requirements regarding schedules and acceptable maximum travel time frames.

Change Of Address

Click here for the Change of Address & Contact details Form and email it to the Transport Office at aisbus@jtt.com.sg.

Notification For Transport Changes

If your child is unwell and requires leave from school, either whilst at home or at school, please inform the Transport Coordinator at 6517 0255.

Arrival & Departure Times

Buses will arrive at school from 07.45am - 08.10am.

Buses will depart the school 15 minutes after Preschool, Elementary and Secondary School dismissal times.

Safety Rules & Bus Etiquette

As partners in education, AIS would like to enlist your assistance as parents in imparting safety rules and etiquette to our students/children while they are on board. This will help to ensure that our passengers enjoy a safe and pleasant journey every day.

Students Should :

  • Remain seated and keep their seat belts fastened throughout their journey
  • Put their bags under the seat
  • Keep the bus free of litter
  • Refrain from speaking loudly
  • Keep their stationery and any potentially dangerous items such as pen knives in their bags
  • Practise consideration towards fellow students in their use of language and behaviour
  • Observe punctuality when boarding
  • Not eat or drink in the bus (except for water)
  • Not change or remove their attire in the bus
  • Not take their pets on the bus
  • Not reserve seats for their friends

Feedback

Please download the form provided here should you wish to provide us with feedback.