FAQs

Q: Are The Buses Safe For My Child To Travel On?

It is a statutory requirement of the Land Transport Authority in Singapore for all school buses to undergo 6-monthly safety inspections before they are allowed to carry passengers and travel. Should this requirement not be fulfilled, the school bus cannot and will not run under any circumstances. In addition, the School conducts inspection on the buses before each new term to ensure that seat belts, first aid kits and fire extinguishers are in good working order.

Q: Why Is It Not Possible For The Air-Conditioning Run Prior To Children Being Placed On The School Bus?

Due to regulations of the National Environment Agency in Singapore (Equal to the EPA in Australia), buses are prohibited to have engines running whilst being stationary. There are regulations concerning these matters and are subjected to a fine. However, the air-conditioning is started at 15.00 hrs in order to ensure proper ventilation once the children are seated on the school bus.

Q : Can My Child Take A Ride In Another Bus With A Schoolmate Instead Of His/Her Regular Bus?

No. In our constant effort to maintain good order and punctuality, such “cross-transfers” may give rise to confusion and delays.

Q : My House And The School Are In Close Proximity, Can I Request That My Child Be The Last To Board The Bus?
OR
Q : Why Is My Child The First To Board The Bus And Yet The Last On The Drop-Off?

As a rule of thumb, students residing closest to the school will be picked-up later, whilst those residing further will be picked-up earlier. However, to optimise time-distance efficiency, the order of pick-up and drop-off is dependent on factors such as peak-hour traffic conditions and traffic rules.

Q : A Different Bus Came To Pick My Child Up This Morning. Why Is That So?
OR
Q : I Have Been Informed That The Pick-Up Time For My Child Has Been Changed. Why Is That So?

As the enrolment of the School changes throughout the year, the bus service actively responds to these changes by mobilising a suitable bus and re-scheduling. However, no effort is being spared to ensure minimum changes occur through the year.

Q : I Am Relocating To A New House. When Do I Need To Inform The Transport Office?

A two-week notice prior to the date of commencement from a new address is required.

Q : Why Was The Bus Late This Morning/Afternoon?

Although the bus drivers adhere to their schedules closely, occasional delays occur due to unexpected traffic congestion, vehicle breakdowns, poor weather conditions or when the bus is kept waiting for a late student.

Q: Is My Child Under Any Insurance Coverage When Using The Bus Service?

It is mandatory for all commercial vehicles in Singapore to purchase Third Party Vehicle Insurance Coverage. Johnson Trading and Transport Pte Ltd has additionally purchased Public Liability Insurance that covers accident claims up to the value of SGD$10 million.

Q: I Would Like To Pay My Bill/S. How Do I Do So?

Payment can be made either by cash or cheque made to Johnson Transport & Trading Pte Ltd.

Transport Office : 6517 0255