New Bus Service Provider
AIS will contract KAYE Transport Service Pte Ltd (KAYE) to provide daily school transportation for our students. KAYE has served various educational institutions in Singapore since 1977. They were selected for their commitment to safety and innovative services, including:
- A one-stop mobile app (IOS and Android) for bus tracking, student attendance, AI-driven safeguarding, and self-help features.
- App notifications for parents and operational staff.
All buses are air-conditioned and fully equipped with seat belts.
Trained bus attendants onboard ensure safety during each trip.
Registration Process
To register for the bus service, please visit: http://ais.kayetpt.com.
Allocation Timeline: Expect up to two weeks for bus assignment. Once processed, the Transport Office will notify you of the bus details and start date.
Late Registration: For registrations submitted after 1 December 2024, service will commence on 3 February 2025 or two weeks after registration, whichever is later.
Bus Fares for the 2025 School Year
Bus fares are calculated based on the straight-line distance from the school to the pick-up/drop-off points. Fares are per term, in Singapore dollars, and are subject to a 9% Goods and Services Tax (GST):
Area | Dist > (km) | Dist ≤ (km) | Return | One-Way |
---|---|---|---|---|
1 | 0 | 2 | $800 | $600 |
2 | 2 | 4 | $950 | $713 |
3 | 4 | 6 | $1,075 | $807 |
4 | 6 | 8 | $1,175 | $882 |
5 | 8 | 10 | $1,250 | $938 |
6 | 10 | 12 | $1,300 | $975 |
7 | 12 | 14 | $1,350 | $1,013 |
8 | 14 | 16 | $1,450 | $1,088 |
9 | 16 | 30 | $1,625 | $1,219 |
Payment: Invoices are issued termly, with payment due within 14 days. Delays may result in service disruption.
Refund Policy: No refunds for absences due to school camps, CCAs, or vacations.
Key Information
Safety & Restraint Requirements
Early Years & Prep: All students must use a school-approved child safety restraint.
Year 1 & Above: Restraints are optional, based on parental discretion.
Pick-Up & Drop-Off Protocol
Students will be picked up and dropped off at designated points, usually near home entrances or condominium guard houses.
Young Children: Parents, helpers, or guardians must be present at the drop-off. Unattended children will be returned to school.
Absence NotificationPlease notify the Transport Office through the KAYE app if your child is unwell and won’t be taking the bus.
Service Termination
To cancel bus services, email transport@ais.com.sg at least two weeks before the termination date. Refunds will be issued on a pro-rata basis.
Contact Details
KAYE Transport Services Pte Ltd
Location: Temporary office in Room S327, Level 3Lower Elementary School Building, Gate 3
Phone: +65 88-247-878Email: transport@ais.com.sg
Operating Hours: Monday – Friday, 7 am – 5 pm (Holiday hours: 9 am – 5 pm). Closed on weekends and public holidays.
For additional information, please visit the Frequently Asked Questions section on our website.